Management & Administration Programs


This intensive training course is about effective communications skills essential for organisational and personal success. It provides a superb opportunity for Administrative professionals to take those skills to a higher level. There is a wealth of practical guidance on improving the effectiveness of various forms of written communication. This training course will present how writing and presentation skills can work in tandem to achieve results. If you want your reports, memos, letters and e-mail to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the right training course for you.

Course Objectives

Upon completion, delegates will be able to;

  • Improve the effectiveness of their reports, proposals, emails, letters and other communication
  • Develop more efficient writing processes, improving project and time management
  • Meet the needs of their audiences enabling them achieve their own objectives
  • Develop their presentational skills and the techniques to enhance impact and effectiveness
  • Deploy the right techniques, tools and skills for a wide variety of communications challenges

Target Audience

  • Administrative Professionals
  • Personal Assistants
  • Executive Secretaries
  • Supervisors
  • Managers
  • Department Heads

I would like to learn more about these workshop topics:

Please note that any payments issued for a program are non-refundable at any time.