Human Resource Programs


Public service organizations have recently undergone significant transformation in response to the public’s growing demand for high-quality services. In order to offer the public with effective and high-quality services, it is vital to promote accountability and performance among public service personnel.

Building accountability through effective performance management is not as easy as it may seem. Leaders should not just communicate objectives and performance metrics but also help employees meet their performance targets through necessary coaching and mentoring. This course is aimed at offering an understanding and direction in terms of policy formation, effective decision-making and problem-solving.

Course Objectives

Upon completing this training program successfully, participants will be able to:

  • Understand and improve any existing Performance appraisal system.
  • Acquire comprehensive knowledge to improve performance in the public sector.
  • Strategically build their accountability towards their work, their organization and the public.
  • Increase their commitment to work, their organization, and the public.
Target Audience
  • Members of Top Management
  • Human Resource Directors
  • Financial Accounting Team Members
  • Stakeholders and Investors
  • Any Public Service Professional

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Please note that any payments issued for a program are non-refundable at any time.