Management & Administration Programs


The Personal Assistant’s role demands exceptional planning and organizing skills. They need to have the ability to solve problems with quick decision makings and be tactful and discreet in the process of doing so. Personal Assistant and Executive Secretaries duties include overall assistance to managers and senior executives, to handle and perform a vast verity of tasks, which ultimately contributes to the overall results of the management or the manager. Work productivity can be compromised if there is no support from an experienced executive secretary or a personal assistant. This Masterclass training program on the Executive Assistant and Personal Assistant (PA) will enable participants cultivate a professional attitude for elevating their work relationship with their manager and building effective connections with stakeholders involved with the management.

Course Objectives

At the end of this training, participants will be able to: 

  • Practice advanced administration techniques to effectively run the office of a senior manager.
  • Build excellent relationship with the manager and maximize productivity.
  • Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
  • Apply professional business-writing techniques in e-mails.
  • Prepare and organize a professional meeting, write its agenda and take minutes accurately.
  • Demonstrate professional skills in communicating with the internal/external public in an effective manner
Target Audience
  • Executive and personal secretaries,
  • Personal assistants,
  • Senior clerks,
  • Senior administrators
  • Office managers.

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Please note that any payments issued for a program are non-refundable at any time.